A Telecalling Executive position typically involves making outbound calls to potential customers or clients to promote products or services, answer queries, and gather information. Here are some key responsibilities and skills that are usually associated with this role:
Responsibilities:
- Making outbound calls to prospective customers.
- Handling inbound calls from customers.
- Understanding and promoting products/services.
- Following call scripts and protocols.
- Building and maintaining a positive rapport with customers.
Skills Required:
- Excellent communication skills, both verbal and written.
- Persuasive and convincing ability.
- Patience and attentiveness.
- Good listening skills.
- Ability to handle rejection and remain calm under pressure.
- Basic computer skills and familiarity with CRM software (Customer Relationship Management).
Qualifications:
- Typically, a high school diploma is required.
- Previous experience in telecalling, customer service, or sales roles can be beneficial.
- Some companies may prefer candidates with specific industry knowledge or relevant certifications.
If you’re interested in applying for the Telecalling Executive position at mookaa.in., make sure your resume highlights your relevant skills and experience in customer service or telecalling. Tailor your application to emphasize how your background aligns with the responsibilities of the role. Good luck!